Thank you for choosing BNTC as your preferred service provider. We understand that sometimes things may not go as planned, and you may need to cancel or request a refund for your order. Please read our cancellation and refund policy carefully to understand our process.
- 1) BNTC offers a refund on the following conditions:
a. The wrong product was delivered.
b. The product delivered is different from the one ordered.
- 2) To request a refund, customers must contact our customer support team within 48 hours of receiving the product.
- 3) BNTC reserves the right to assess the condition of the returned product before approving the refund.
Please note that:
Refund policy to be inline with the products and services available on the website and include the number of days taken to process the refund and credit the amount to the customer’s bank account.(for e.g. 5-7 working days).
If you have any questions or concerns about our cancellation and refund policy, please feel free to contact our customer support team. We will be happy to assist you.